Refund policy

At Slim Sisters, we are committed to providing you with a delightful shopping experience. If, for any reason, you are not satisfied with your purchase, we offer a hassle-free 30-day return policy. Please read the following points to understand our return process:

Eligibility Criteria:

  • Returns are accepted within 30 days from the date of delivery.
  • Products must be unused, undamaged, and in their original packaging.

Initiating a Return:

  • Contact our customer support team at 0328-9122089 within 30 days of receiving the product to initiate the return process.

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect product.
  • We recommend using a trackable shipping method to ensure the safe return of the product.

Refund Process:

  • Refunds will be processed within 7 business days of receiving the returned item.
  • The refund will be issued to the original payment method.

Damaged or incorrect items:

  • In the case of receiving damaged or incorrect items, please contact us immediately.
  • Provide clear photos of the damaged product or the incorrectly shipped item.