Refund policy
At Slim Sisters, we are committed to providing you with a delightful shopping experience. If, for any reason, you are not satisfied with your purchase, we offer a hassle-free 30-day return policy. Please read the following points to understand our return process:
Eligibility Criteria:
- Returns are accepted within 30 days from the date of delivery.
- Products must be unused, undamaged, and in their original packaging.
Initiating a Return:
- Contact our customer support team at 0328-9122089 within 30 days of receiving the product to initiate the return process.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect product.
- We recommend using a trackable shipping method to ensure the safe return of the product.
Refund Process:
- Refunds will be processed within 7 business days of receiving the returned item.
- The refund will be issued to the original payment method.
Damaged or incorrect items:
- In the case of receiving damaged or incorrect items, please contact us immediately.
- Provide clear photos of the damaged product or the incorrectly shipped item.
